The iSchool Institute: Faculty of Information, University of Toronto
Professional Learning Certificate in
Information Management - Toronto

The Information Management Certificate (TORONTO) aims to train Information Management staff and managers in all aspects of the discipline. It is offered in three parts allowing flexibility and addressing specific needs of any organization. The full certificate will be granted upon completing requirements for all three parts (total 108 hrs). Partial certificates will be issued to recognize completion of each IM stream.

Information Management Overview
Required to complete: 2 mandatory courses
Total hours to complete: 12 hours

This section provides participants with the fundamentals of IM including key terms, business drivers, technology tools, compliance requirements and industry standards and current trends. It is directed at individuals interested in learning more about the IM discipline, perhaps exploring a career change, project managers, business analysts and team members new to IM or ECM (enterprise content management), managers and subject experts working with external consultants, ECM technical resources who need to understand the business side of IM, and managers and executives who need to understand the fundamentals of IM and ECM.

Information Management Fundamentals

Overview of ECM Technologies

Practitioner's Toolkit
Required to complete: 3 mandatory: 1 elective course
Total hours to complete: 48 hours

This part provides IM practitioners and managers with tools and techniques to: assess organizational compliance, readiness, capacity and competencies; to organize and label electronic information; to manage websites, portals, intranets or content management systems; to develop and implement tools for application to EDMS, ERMS, websites and collaborative tools; and to hire external consultants.

Information Management Analyses

Metadata and Controlled Vocabularies – Basic

Metadata and Controlled Vocabularies – Advanced (Elective)

Information Architecture – Basic

Information Architecture – Advanced (Elective)

Treating Content as a Business Asset (Elective)

Manager's Toolkit
Required to complete 3 mandatory courses
Total hours to complete: 48 hours

This section is designed to meet needs of managers and experienced IM practitioners responsible for IM programs or functions. It is also of value to any information practitioner who represents IM on project teams or is responsible for implementing IM policies and processes with non-IM staff. This section gives the conceptual and practical skills to prepare strategic and business plans, establish or realign IM programs or units, write and evaluate IM policies, and to secure commitment for IM in the organization.

Strategic and Business Planning for Information Management

Setting the Management Framework for Information Management

Selling Change

This program is currently offered in Toronto. All courses are offered twice a year so it is possible to complete the entire certificate during one academic year.

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